New Trendy reduces internal emails by 40% with Microsoft 365

Case Study

About the client

New Trendy Sp. z o.o. is a fast-growing manufacturer of bathroom fittings that has been consistently strengthening its market position for years. As the company scaled, it recognized the need to modernize office tools and internal communication to better support its ambitious business goals.

Communication and office work challenges before Microsoft 365

Like many manufacturing organizations, New Trendy’s day-to-day work relied on proven but increasingly insufficient solutions -email, locally stored files, and meeting planning in spreadsheets. As the company grew, several needs became clear:

The management team chose a proactive approach. Instead of fixing individual issues one by one, the company decided on a comprehensive modernization of the workplace based on Microsoft 365.

Microsoft 365 implementation goals: communication, documents, and security

The company’s leadership made a clear decision: it was time to organize employees’ digital day-to-day work. Project goals included:

Project motto:
“We work the way our customers expect us to – fast and in full internal alignment.”

How we did it – project scope and delivery

Technology partner Atteli guided the company through every stage of the migration:
Atteli

Licensing and Microsoft 365 tenant

Microsoft 365 Business Standard and Premium were selected, Azure AD was configured, distribution groups were created, and the newtrendy.pl domain was synchronized.
Atteli

Email migration

All mailboxes were migrated to Exchange Online, including calendars and contacts. The migration was carried out over weekends, department by department, to avoid downtime.
Atteli

Microsoft Teams

A team structure was built (e.g. “Sales,” “Service/Complaints,” “Management Office”), policies were implemented, and alternative messengers were phased out.
Atteli

SharePoint online

Departmental sites were created (“Offers,” “Service Instructions,” “Marketing Presentations”), along with the main “NewTrendy Intranet” containing procedures and company news.
Atteli

OneDrive

Desktop and Documents folders were redirected to OneDrive to ensure automatic backup.
Atteli

Integration and SSO

Single sign-on was enabled for Outlook, Teams, and SharePoint, along with integration with Dynamics CRM.
Atteli

Training and adoption

Hands-on workshops, “Getting started with Office 365” guides, a #office365-help Teams channel, and an intranet FAQ.
Atteli

Security and policies

MFA, Intune for device management, document retention policies, and naming standards for Teams.

Results of the Microsoft 365 implementation

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