SaaS or ecosystem? Discover the hidden costs of scattered tools and see how Power Platform integrates your company’s data.

Find out why CRM and ERP implementations fail, and how to avoid mistakes related to processes, data, and organization.

Real-time data, built-in compliance, and AI that delivers results – discover how Business Central is transforming manufacturing businesses.

Learn how an AI voice agent integrates with CRM and ERP. Check data, add notes, and create tasks — using your voice, without a laptop, directly from the field.

Copilot Security in Dynamics 365 Business Central: Data Control, Permissions, Compliance, and AI Management in ERP

Discover five key manufacturing capabilities in Dynamics 365 Business Central and see how the system supports planning, cost control, and efficient manufacturing management.

In Microsoft’s terminology, various fragments, modules of software from this manufacturer stem from a single source, which sometimes leads to misunderstandings and misinterpretation of facts.

Microsoft Power Platform is a comprehensive low-code/no-code platform that enables organizations to quickly adapt to business changes, increase operational efficiency, and leverage data to make better business decisions

Extensions and applications in Business Central are a way to build a flexible ERP system. In this article, we show how they expand system capabilities and support business growth.

Don’t know why you should have a sales process in Microsoft Dynamics 365? In our latest article, we explain how to build one that actually works in practice and helps your team sell more effectively.

Atteli, part of the Netwise Group, is expanding its portfolio with Microsoft Dynamics 365 Business Central, strengthening its team with ERP experts.

Full Dynamics 365 CRM or the lighter RapidStart? Discover the differences and choose the solution that fits your business best.

The article highlights the challenges companies face and how Customer Insights – Journeys helps address them.

This article covers key questions about Dynamics 365 Customer Insights – Journeys: how it works, what it changes, and what it enables.

Discover key information about certifications, data centers, and security in Dynamics 365 Sales, Customer Insights, and Customer Service.

If you already have an ERP system – like Dynamics 365 Business Central – you might be wondering whether you also need a CRM.

On August 29th, the first Cloud Federation conference took place, entirely dedicated to AI and Microsoft cloud technologies.

Recently, a colleague told me about a bizarre automation implemented by a company where he rents a virtual office. Yes, these are turbulent times with inflation, price updates, and changing conditions… but is this really how automation should be done?

Power Automate streamlines company operations, saving time and effort, which translates into increased operational efficiency

PRM is an IT system facilitating building a network based on a franchise or partnership model, as well as comprehensive management of it.

During the development of applications by IT companies, their main priority becomes developing solution architecture, incorporating the latest technologies, and ensuring a high level of security

Dynamics 365 Sales is an excellent solution supporting the sales process, but Microsoft, as its creator, hasn’t anticipated all possible organizational work scenarios

From the perspective of customers, questions often arise regarding Microsoft Dynamics 365 products and how to integrate them. One frequently asked question concerns the possibility of mixing different license versions on a single tenant, such as combining Enterprise and Professional licenses

In marketing, knowing the source of our leads seems like a basic requirement—it’s simply something you need to know. This is especially true if we are conducting paid promotional activities aimed at acquiring leads

We’ve all recently become enamored with the Power Platform and its apps, Power BI reports, Power Automate, and its flows. These are superb tools used by ordinary, non-technical people in their daily work

Read about the secrets of choosing the ideal applications for managing business processes! Our article discusses practical tips for selecting tools

In recent months, there has been a significant change in the Microsoft Dynamics 365 product family, bringing new capabilities in the marketing domain: Dynamics 365 Customer Insights.

In today’s age of digital transformation, businesses are relentlessly searching for ways to streamline processes and boost productivity. One solution that frequently comes to the forefront is the Microsoft Power Platform, a versatile toolkit that empowers users to create customized applications

In today’s business environment, Customer Relationship Management (CRM) systems play a crucial role in managing customer relationships, gathering data, and streamlining business processes

One of the frequent questions from our clients interested in purchasing Microsoft products through the CSP (Cloud Solution Provider) program is about the available licensing options and which one best suits their needs

In this guide, we will discuss strategies for managing sales activities in Microsoft Dynamics 365 Sales when the responsible Account Manager is absent

In the realm of Outbound Marketing, Dynamics 365 Marketing has traditionally relied on creating segments using Contact records. This approach allowed marketers to craft queries in the Contact database, leveraging all available fields.

In the fast-paced world of modern sales, efficiency, personalization, and automation are the keys to success. Dynamics 365 Sales Sequences, a powerful feature within Microsoft’s Dynamics 365 suite, is revolutionizing how sales teams approach their workflows

As is well known, the flexibility of segmentation and the ability to group audiences based on shared demographic characteristics, sales data, or past behavior allow marketers to send optimally tailored communications to their customers.

On September 1st, Dynamics 365 Marketing will experience a significant change as the name D365 Marketing disappears and is replaced by Customer Insights – Journeys.

In today’s competitive world, effective sales process management is crucial for the success of any organization.